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Geospatial Mapping Training and Support Specialist
Job Location :
1208 Copeland Oaks Drive
Morrisville, North Carolina 27560
United States
Duncan-Parnell Inc.
900 S McDowell St
Charlotte, NC 28204
United States
Employment term : Full Time
Travel : Yes
Job level : Mid Level 2-6 yrs.
Work Authorization :
  • Authorized to work
  • Duncan-Parnell is one of the Southeast’s leading distributors of technology products and services for the construction, engineering, survey, manufacturing and design industries.  With a rich history of over 75 years, Duncan-Parnell applies keen attention to its customers' needs, applications, and challenges to offer product and service solutions that add automation, efficiency and productivity to our clients’ operations to make your projects more successful. 

    Duncan-Parnell succeeds through dependability, a customer-first mindset, and a close collaboration with those customers to solve tough operational challenges through the implementation of technology.  With the combination of our people, their commitment and dependability, and by offering great products from such trusted brands as Trimble, Markforged, and HP among others, Duncan-Parnell continues to grow and become the top choice for the industries we serve.

    Duncan-Parnell, the preeminent Trimble Geospatial Dealer in the Southeast, is looking for a Geospatial Mapping Training and Support Specialist.  This position is responsible for providing software and hardware training and support to GIS and mapping customers of the Geospatial Division sales staff as well as tasks related to providing GIS Services.

    Essential Functions and Duties

    • Training of customers on the following software and hardware:
      • Trimble TerraFlex, Positions Desktop Add-in for ArcGIS, TerraSync, Pathfinder Office, PenMap, and Trimble Unity
      • Trimble GIS/Mapping hardware including the GeoExplorer Series, TDC Series, Trimble R Series, and Catalyst
      • Esri solutions for ArcGIS Online, some ArcGIS Desktop as it relates to Trimble;
    • Training occurs both on-site with customer and via Web
    • Technical support via phone, email and online resources
    • GIS Database loading/conversion of customer data (in an Esri environment)
    • Presenting at industry related conferences and seminars
    • Development of training materials, both print and video
    • Supporting sales staff on demonstrations
    • Testing and configuring Trimble hardware and software


    • Overnight travel up to 60% is required
    • Excellent time management skills with ability to multi-task, self-prioritize and meet deadlines
    • Must be a self-starter and self-learner with the ability to work independently
    • Experience with Trimble GIS/Mapping products and Esri software
    • Good presentation and communication skills required
    • This position will be located in our Morrisville, NC office when not in offsite training.


    • Knowledge of and experience in the Surveying and Mapping Industry is advantageous
    • Familiarity with local government or utility operations related to field work is beneficial
    • Some experience with Python or Arcade scripting is helpful
    • Work experience and proficiency in MS Office applications


    The above statements are intended to describe the general nature and level of work being performed by employees in this position.  They are not intended as a complete list of all responsibilities, duties, and skills required.  All personnel may be required to perform duties outside of their normal responsibilities as needed.

    Duncan-Parnell offers a comprehensive benefit program including:

    • Pay commensurate with experience
    • Medical, dental, life and long-term disability insurance
    • Medical and dependent care FSA
    • 401(k) Plan
    • PTO and Holidays
    • Duncan-Parnell will pay full reimbursement for approved training

    Duncan-Parnell Inc. Profile:
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